We want you to be delighted with the products and services you purchase from us. We understand what you require and we aim to exceed your expectations. To confirm our total commitment to you, we are pleased to back up our products and services with the following comprehensive guarantee.
We'll strive to meet your delivery date whenever possible. If it's impossible to achieve this for whatever reason, we guarantee to inform you of our new anticipated despatch time before the day the goods are expected to arrive with you. If we have not informed you of a late despatch, we'll credit you the carriage charges applicable to the order.
We guarantee to do our utmost to supply your products to the highest possible standard, but if we should fall short of your expectations in any way, please give us the opportunity to put it right. If we are unable to rectify our error, we will reprint your order FREE OF CHARGE.