CockpitDekor klantvoorwaarden

GEBRUIKSVOORWAARDEN

Deze Gebruiksvoorwaarden leggen uit hoe klanten cockpitdekor.com kunnen gebruiken, bestellingen plaatsen, veilig betalen, levering ontvangen, ondersteuning aanvragen en de voorwaarden begrijpen voor standaard, op maat gemaakte, op bestelling gemaakte en digitale producten.

Verkopersinformatie

Placeholders must be replaced with the final support email, phone number if used, and company/VAT details before live publication.

Samenvatting beleid

Toepassingsgebied

These terms apply to use of cockpitdekor.com, online orders, physical goods, custom-made and made-to-order trim products, display protection films, digital cutting templates where available, and customers in the EU, USA and worldwide.

Producten en productinformatie

CockpitDekor supplies aftermarket vehicle interior accessories including vehicle-specific dashboard trim kits, 3D domed trim panels, display protection films and interior PPF/DXF/SVG/CDR cutting templates where available. Product information, photos, fitment details and descriptions help customers choose the correct product, but customers must verify vehicle make, model, year, dashboard version, steering side, trim level, radio/climate version and selected finish before ordering.

Voertuignamen en merken

Bestellingen en acceptatie

Placing an order does not always mean the order is accepted until payment and order details are confirmed. Orders may be delayed or cancelled if product configuration, address, payment, stock, production or compliance details require review. Customers must provide accurate contact and delivery information. CockpitDekor may contact the customer to verify fitment or address details.

Maatwerk en op bestelling gemaakte producten

Digitale producten en downloadbare templates

Digital DXF/SVG/CDR/PDF or other downloadable cutting-template files may be supplied electronically where available. Customers must check software, machine, scale and import compatibility before purchase. Once access or download begins, digital products may be non-refundable unless the file is defective, inaccessible or not as described, subject to applicable law.

Prijzen, belastingen en valuta

Product prices are shown on the website. Delivery charges are shown during checkout where applicable. Available currency and final checkout total may depend on destination, language, shop settings and payment provider. Non-EU customers may be responsible for customs duties, import VAT/taxes, brokerage or local charges. Such charges are not included unless clearly stated during checkout.

Veilig betalen

Checkout uses SSL/HTTPS. Payments are processed by trusted providers such as PayPal, Stripe/card payments and available local methods. Available payment methods may vary by country, currency, device and provider. CockpitDekor does not store full card details. Approved refunds are normally returned to the original payment method where possible.

Secure Payment

Levering en orderverwerking

Orders are usually processed within 3-7 business days after payment confirmation. Custom-made or made-to-order products may require additional production time. Delivery methods may include DPD in Europe, postal/courier services worldwide and USPS residential delivery for USA orders where applicable. Tracking is provided after dispatch where available. Delivery times are estimates, not guarantees. Remote areas, customs and seasonal workload may affect delivery.

Delivery Information

USA en niet-EU klanten

Retouren, ruilingen en terugbetalingen

Standard unused non-custom physical goods may be eligible for return within the applicable return window after prior approval. Customers must contact support before returning goods. Goods must be unused, undamaged, complete and safely packed. Custom-made or personalised products are not normally returnable for change of mind, wrong vehicle choice, wrong finish selection or ordering error once production has started or the product has been made. Defective, damaged, incorrect or not-as-described goods are handled according to applicable law. Approved refunds are normally processed to the original payment method where possible.

Return, Exchange and Refund Policy

Verantwoordelijkheden van de klant

• Check product compatibility before ordering
• Provide accurate vehicle and delivery details
• Check delivery address, email and phone number
• Inspect the parcel after delivery
• Follow installation instructions
• Test fit before final installation
• Avoid installation on dirty, damaged, silicone-treated or unsuitable surfaces
• Contact support before ordering or installing if unsure

Installatie en productgebruik

CockpitDekor products are intended for suitable interior vehicle surfaces and must be installed according to supplied or published instructions. Incorrect cleaning, wrong surface preparation, heat, bending, cutting, trimming, chemical damage, forced installation or installation on unsuitable surfaces may affect fitment, adhesion and eligibility for return.

Productafbeeldingen en afwerkingsverschillen

Photos, screens and material samples may show colour, texture and gloss differently depending on lighting, monitor settings, product batch and finish type. Real wood veneer and decorative finishes may show natural or production variation.

Intellectueel eigendom en websitegebruik

Website content, photos, text, product layouts, technical drawings, digital files and design materials may be protected. Customers may not copy, resell, redistribute or use digital cutting files, images or product data for unauthorised commercial purposes.

Beperking van aansprakelijkheid

Nothing in these terms limits mandatory consumer rights or liability that cannot be excluded under applicable law. CockpitDekor is not responsible for delays or losses caused by incorrect customer information, customs processing, third-party carrier delays, improper installation, unsuitable surfaces, unauthorised modifications or use outside the product purpose, except where required by applicable law.

Wijzigingen in deze voorwaarden

CockpitDekor may update these terms from time to time. The version available on the website at the time of purchase applies to the order unless mandatory law requires otherwise.

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